CONTACT Kyodo Tokyo
0570-550-799
Weekdays:11:00 ~ 18:00
Sat, Sun, and holidays :10:00 ~ 18:00

[Age Restriction]

  • ・Guests under the age of 20 will not be admitted.
  • ・Guests must show valid photo ID(*1) to enter the festival.
  • ・Guests without valid photo ID will be denied admission without refund.
  • (*1) Driver’s License, Passport, Social Security Card, Basic Resident Registration Card, or Alien Registration Card are valid forms of photo ID.

[General Policies] PLEASE READ CAREFULLY.

  • ・All customers attending this event must be at least 20 years old.
  • ・You must present a valid photo ID at the entrance of the venue.
  • ・The festival/event is intended to be a friendly and enjoyable event.
  • ・The reference number on the ticket does not indicate the order of entry. Priority will be given to guests with tickets purchased in advance.
  • ・Artists are subject to change or withdraw. In the event of such change, refunds will not be given.
  • ・In certain circumstances some areas within the venue may become restricted.
  • ・The organizers, promoters, and artists are not liable for any compensation and/or cancellation charges for travel expenses resulting from the festival/event being cancelled or postponed.
  • ・Whistles, vuvuzelas, and all other noisemakers are strictly prohibited.
  • ・Any outside food or beverage is strictly prohibited inside the festival/event.
  • ・We will refuse entry to guests who are severely intoxicated, clearly affected by drugs or deemed unfit for entry. Any guests found to possess illegal substances, weapons and/or other prohibited items will also be refused entry. Anyone found carrying these items will be reported to the police immediately. No refunds will be given.
  • ・Guests who are behaving in a disorderly, offensive or inappropriate manner, and guests who refuse to obey instructions/warnings from festival/event staff will be removed from the festival/event immediately. No refunds will be given.
  • ・Any attempt to enter the festival/event without a valid ticket or valid credentials will result in the immediate removal from festival/event grounds. In certain cases we will contact police and press charges against the violators.
  • ・Guests must be responsible for the security of all of their personal belongings.
  • The festival/event venue operators, organizers, promoters, and artists cannot be held responsible for lost, stolen or damaged possessions or accidents resulting in injury occurring anywhere in the venue during the festival/event regardless of fault or reason.
  • ・The organizer will not use or disclose guests’ personal information collected at the time of ticket purchase without consent.
  • ・Single-lens reflex cameras and other cameras of similarly high performance will not be allowed into the venue under any circumstances.
  • ・Selfie sticks and other similar items may annoy other guests are thus strictly prohibited.